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Last modified by David Muszynski on 2025/05/07 14:49
From version 2.5
edited by David Muszynski
on 2025/05/07 14:32
Change comment: There is no comment for this version
To version 5.1
edited by David Muszynski
on 2025/05/07 14:37
Change comment: There is no comment for this version

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21 21  
22 22  Sometimes, the above steps will not work and you're stuck with a payment on your invoice that has the red hexagon symbol.
23 23  
24 -When that happens, you will wanclick on the "I' button on the payment line and manually enter the Ref # into the field it will update the payment and link it to the correct charge on the Paygistix side.
24 +When that happens, you will want to click on that button on the payment line and manually enter the Ref # (look it up in your Paygistx portal) into the field. It will update the payment and link it to the correct charge on the Paygistix side.
25 +
26 + [[image:Screenshot 2025-05-07 at 10.35.53 AM.png||height="684" width="1000"]]
Screenshot 2025-05-07 at 10.35.53 AM.png
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1 +XWiki.tknospdr
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