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Last modified by David Muszynski on 2025/05/07 14:49
From version 6.1
edited by David Muszynski
on 2025/05/07 14:49
Change comment: There is no comment for this version
To version 4.1
edited by David Muszynski
on 2025/05/07 14:36
Change comment: There is no comment for this version

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17 17  (% style="font-size:16px" %)//CheckIn will //not// rerun the charge, it will only send a query to Paygistix to search for the transaction//
18 18  )))
19 19  
20 -=== Troubleshooting Credit Card Payments ===
20 +Troubleshooting Credit Card Payments
21 21  
22 22  Sometimes, the above steps will not work and you're stuck with a payment on your invoice that has the red hexagon symbol.
23 23  
24 24  When that happens, you will want to click on that button on the payment line and manually enter the Ref # (look it up in your Paygistx portal) into the field. It will update the payment and link it to the correct charge on the Paygistix side.
25 25  
26 - [[image:Screenshot 2025-05-07 at 10.35.53 AM.png||height="684" width="1000"]]
26 + [[image:Screenshot 2025-05-07 at 10.35.53 AM.png]]